Terms & Conditions
We cannot guarantee availability of all products. In the event that a product is unavailable when you place your order, we shall contact you to arrange replacement, or another acceptable arrangement for the completion of your order.
We reserve the right not to accept any order.
The placing of an order anywhere on our website/s does not constitute a contract, which is made only when we accept your order and process payment.
For orders we intend to deliver within seven days of your order. Any intended delivery window will be confirmed during the checkout process. However, if it is impossible to come to a mutually agreeable delivery arrangement in this time, the actual delivery time may be extended until such arrangement is guaranteed.
We use an independent courier. The courier will only attempt to deliver the product once, after which we regret that you will be responsible for making your own arrangements with them for delivery. The products may be returned to our warehouse if they have not been collected from the courier 3 days after the delivery attempt, and we reserve the right to pass on the cost of redelivery.
Tackle Pack complies with all conditions of The Data Protection Act 1998 and does not sell your data.
We will contact you with promotional offers, and information that is relevant to your product choice. If you do not wish us to use your details in promoting our services to you please email us at firstname.lastname@example.org. We keep your data in strict confidence and keep it in a secure location.
Card Security and Fraud Prevention
Card security and fraud prevention is of paramount importance to Tackle Pack. We use Shopify, Stripe and PayPal as independent accountable card merchants or via an Affiliate Supply site.
We cannot be held responsible for deliveries made by fraudulent means of minors.
All Credit / Debit Card payments are made in pounds sterling. If you do not have a Credit / Debit Card that operates in pounds sterling then your account will be debited based upon the currency exchange rate that the Credit Card issuer operates at the transaction moment in pounds sterling.
If you wish to pay by Bank Transfer online please contact us with your order for further details email@example.com
Promotional offers and prices are as stated, with no further discounts available.
Although we endeavour to ensure that all pricing information on this website is accurate, occasionally an error may occur and goods may be mis-priced. If we discover a pricing error we will, at our discretion, either: contact you and ask you whether you wish to cancel your order or continue with the order at the correct price; or notify you that we have cancelled your order. We will not be obliged to supply goods at the incorrect price.
We reserve the right to adjust prices, offers, goods and specifications of goods at our discretion at any time before (but not after) we accept your order. Where an end date is specified on any offer on the website, it is intended as a guide only. We reserve the right to change prices at any time.
We will provide a full refund or replacement for any products that are faulty except where supplied by an Affiliate Sales Program. This does not affect your statutory rights. We may require faulty bottles to be returned to us. We will arrange this as necessary at your convenience.
Cancellations and complaints
Should you decide to cancel, all charges to you will be refunded as soon as the goods are returned in merchantable condition. Please e-mail firstname.lastname@example.org further details
In the event of complaint please e-mail email@example.com giving as much detail as you can. All complaints will be acknowledged within 72 hours and you can expect a full resolution of your complaint within a further 96 hours. You will be kept informed if there is any delay beyond this. Each complaint will be treated as confidential and will be attended to by a senior manager or director.
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and any disputes will be decided only by the English courts.